Privacy policy statement
Commitment to your data security and privacy
Introduction to our privacy approach
At iveloarion, we are dedicated to protecting your personal information and handling all data in compliance with Australian law and GDPR requirements.
This policy explains how we collect, use, and protect your data when you interact with our website or subscribe to our planning service.
Personal data collection
We collect only the information necessary to deliver our subscription service and respond to your inquiries.
Information you provide directly
- • Name and contact details submitted via forms.
- • Billing and payment details for subscription processing.
- • Communication records for service quality.
- • Preferences and settings you choose.
- • Feedback and survey responses.
Information collected automatically
- • IP address and device information when visiting the website.
- • Cookie-related data for site functionality.
- • Usage statistics and browsing patterns.
- • Session and login activity for security.
- • Website performance analytics.
How we use your data
Data is used solely to provide, manage, and improve our subscription service.
- • Processing subscriptions and payments securely.
- • Delivering consultation reports and summaries.
- • Responding to your requests and questions.
- • Monitoring and improving service quality.
- • Maintaining privacy and security standards.
- • Complying with legal and regulatory obligations.
- • Aggregating anonymous statistics for internal analysis.
Our promise: We handle all data with confidentiality and care, maintaining strict privacy standards at every step.
Sharing your information
Your information is not sold or shared for unrelated marketing. Data sharing occurs only as needed to provide our services or comply with regulations.
Service providers
Trusted providers may access certain data to deliver essential functions such as payment processing and secure hosting.
Legal compliance
Data may be disclosed where required by Australian law, court orders, or regulatory authorities.
Anonymous statistics
Aggregated, non-identifiable data may be used for service improvements.
Your rights and choices
You have rights regarding access, correction, and deletion of your personal data, subject to applicable law.
- • Request access to personal data we hold.
- • Request correction of inaccurate information.
- • Request deletion where permitted by law.
- • Request data in portable format.
- • Object to certain uses of your data.
- • Request restriction of data processing.
Contact us if you wish to exercise your rights or have privacy concerns. We respond within a reasonable timeframe.
Data security measures
We use technical and organizational steps to protect your information from unauthorized access, loss, or misuse.
Technical protections
- • Encryption of data in transit and at rest.
- • Regular security audits and monitoring.
- • Secure access controls for staff.
- • Automated alerts for unusual activity.
Organizational safeguards
- • Staff training on privacy and security protocols.
- • Access limited to authorized team members.
- • Routine assessment of security procedures.
- • Incident response plans in place.
How long we retain data
Personal data is retained only as long as necessary for service delivery, legal, or regulatory reasons.
- • Kept for the duration of your subscription.
- • Not collected or stored by us.
- • Retained for up to two years for service quality.
- • Stored securely for tax and compliance purposes.
- • Not shared, used only for direct updates if subscribed.
You may request deletion of your data after service termination, subject to law.
International data transfers
If data is transferred outside Australia, we ensure equivalent privacy protections are applied.
- • Standard contractual clauses with providers.
- • Transfers only as necessary for service delivery.
- • Data encrypted during transfer.
- • Regular privacy compliance reviews.
Cookies and tracking
Cookies are used to improve your website experience, analyze usage, and maintain security.
Types of cookies used
- • Enable core site features and security.
- • Monitor and enhance website speed and usability.
- • Remember your preferences and settings.
- • Support interactive features for user experience.
You can control cookie preferences at any time via browser or our tools.
Policy changes and updates
We may update this policy for legal, technical, or operational reasons. Changes are posted on this page.
- • Website notice of changes.
- • Updated effective date displayed.
- • Direct email for significant changes.
- • Continued use indicates acceptance.
Please review this policy periodically for updates.
Contact our privacy team
For questions about this policy or your data, please contact us directly.
iveloarion
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61729327337
Email: content@iveloarion.com
Policy last updated August 26, 2025
Effective from August 26, 2025